Managed IT Services
Managed IT Services
In this openly-competitive environment, gaining a competitive edge has become critical, and keeping the business running is the need of the hour. CIOs successfully position their businesses for maximum productivity with managed IT services. IT departments utilize managed services to reinvent themselves, regain control over their technology infrastructure, and refocus their efforts on achieving strategic goals.
Defining Managed IT Services
Managed IT services is the process of delegating the IT operations of an organization to a third party called Managed Service Providers (MSPs). These third-party organizations are responsible for the entirety or portions of a business’s IT systems, as agreed upon in a Service Level Agreement (SLA). Managed IT services can also be explained as the process of outsourcing a range of IT needs including infrastructure, applications, security, and maintenance, among others to a third-party provider.
IT Managed Service Providers (MSPs)
IT services generally break down into the following three levels.
Lower-Level MSPs
Mid-Level MSPs
High-Level MSPs
Types of Managed IT Services
A managed services company will generally offer a range of outsourced IT services. MSPs commonly provide a wide range of services including the following:
Networking and Infrastructure
MSPs help companies to set up their networks and the infrastructure of their systems. This includes services such as on-site hardware or software setup, mobile networking, managed cloud services, storage backup systems, and remote printing services that allow authorized employees to print through the company network when they aren’t physically there. Read More
Security Management
A managed IT provider can make your company’s computer system safer with a range of security management and risk prevention services, including anti-malware software, patching and maintenance, and Application compatibility. Read More
- Anti-malware software: Installing software programs onto your company’s computer system to keep your network protected from viruses
- Patching and maintenance: Keeping up with the latest software updates to ensure no hackers or viruses ever bypass your company’s security protocols and infect your system
- Application compatibility: Making sure all the hardware components and software programs that comprise your company’s network are fully integrated and compatible with one another
Software Development Services
Managed software development services take place when companies choose to have custom software solutions developed by a third party. Managed software development has many advantages including cost reduction, improved efficiency, mitigated risk, and enhanced security. Read More
Backup and Disaster Recovery
An integral service that MSPs offer is backup and disaster recovery. Putting backup measures in place helps to protect and restore company data should the system fail and crash for some reason. Read More
Types of Managed IT Services
A managed services company will generally offer a range of outsourced IT services. MSPs commonly provide a wide range of services including the following:
Step 1:
Support Transition Phase.
In this step of the process, Innovative Logics acquires an understanding of your existing IT infrastructure and services by:
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Defining support objectives and goals,
Determining key success factors,
Setting timescales and milestones,
Confirming roles and responsibilities, Identifying and creating reporting metrics, and Establishing a managed services support plan and sign-off.
Step 2:
Support Transformation Phase.
Next, Innovative Logics onboards the managed IT services team, creates schedules for support tasks, sets up connectivity interfaces, test runs the chosen support model, establishes QA acceptance, and performs knowledge transfer.
Step 3:
Steady State.
Finally, QA testing/review is completed, and the transition from your IT management to Innovative Logics.
Innovative Logics Is Ready to Help You Get Started Today! Are you ready to find a Managed Service Provider that understands your unique challenges and needs, and truly has your back? At Innovative Logics LLC, we are dedicated to helping our customers succeed. We offer more than a decade of experience.
Digital identity protects and controls access to data, systems, services, buildings and computers. Strong digital identity practices help reduce onboarding costs and the cost of breaches.
The practice of outsourcing the responsibility for maintaining and anticipating need for a range of security processes and functions in order to improve operations and reduce costs.
Context-rich information organizations can use to enhance their ability to detect and prevent threats before they escalate.
Hardware and software used to monitor, detect and control changes to devices, processes and events. Commonly used to protect industrial systems and networks from attacks.
This is an integrated service for remote security infrastructure. This managed service offers a broad range of solutions including patch management, malware protection, and other crucial security updates.
MSP takes over the running and management of the entire network. This service covers everything, including hosting and storage services, establishing LAN, WAPs, and myriads of connections for your business. The managed service provider will also manage backup services.
This is an integrated service for remote security infrastructure. This managed service offers a broad range of solutions including patch management, malware protection, and other crucial security updates.